29-Apr-2019, 19:36
(29-Apr-2019, 07:46)mobaer Wrote: Oh, my comment on the Hegel support wasn't meant serious. Did you notice the smiley?
I really do not know anything about the Hegel support. I haven't even heard anything about it.
But I know the Devialet support. What I am experiencing for more than seven weeks now is frustrating, to say the least. It hasn't always been that bad, but I heard, they have changed their support organization. So please see my comment against this background.
Sorry, missed the actual punctuation. Where was the big yellow thing that us old guy need? Reading and typing without glasses. My apologies for over-reacting.
I don't know your specific support issue, but on balance, my position is that the upgrade path has been really strong, and my experiences with support, while infrequent, have been good.
Just googlizied @Womaz 's references. I'll just bow out now....
Damon
Powernode, NAD M32, Cambridge CD transport, Analysis Plus, Nordost, iFi Nova, CSS Criton 1TDX, KEF C62
Vancouver, Canada
