Devialet 220 remote control issue

[Damon]

Damon, the 220 remote is not silky smooth.  It's a bit rough as it turns.  As I mentioned in a related post, I'll open it up per the Devialet-sponsored video and see whether I can spot any issue.

I just checked my remote again. I think that, on balance, it is not as smooth as the original D120 remote was. It is not exactly rough, but there is a bit more... texture to the feel of the knob. That feel is more apparent when spinning it very quickly; moving it slowly, the feel of non-smoothness(?) is less apparent. Could you take it to a store and compare it to another remote, in a showroom?