12-Jul-2019, 17:50
I have had this problem and it's a total pain! So firstly in the configurator make sure that for each amplifier the remote count is set to 1 and no more, otherwise both remotes will pair to both amplifiers. Completely power off both amplifiers, by pulling the power leads out or turning off at the wall. Turn on one amplifier and ensure that the other is left powered off. Place the remote control on top of the amp in the middle at the back where the rear cover meets the main body. turn the volume control until the display lights indicating that it is paired. Now power off at the front panel. Repeat the procedure for the second amplifier and hopefully each of your amps will now be locked to their respective single remotes. Power each back on and see if it works whilst keeping the remotes a good distance from the amps. I had to do this procedure multiple times but eventually they paired correctly. I think the problem is when you have two amps close together, in my case they are about 6 inches apart so it is a challenge to get them paired properly.
