Update to OS2 and a “remote”

[Haytera]

****don't migrate****

Dear all,

i've got two silvers and a dialog. I've migrated to new system, but only one of the two can be migrated! 

I've got an old one (serial ending on EWM9) and the ones from this periode can't be upgraded. so my stereo setup is reduced to a mono.

after several conversations with support and my dutch importeur, my only solution is to upgrade (physicaly) to a new silver to get my stereo setup working again. Cost me around the €800 with the upgrade program they offered me. It sounds like a forced upgrade and a little bit as a scam.. but another quality option is more expensive.. so i'm between a rock and a hard place. 

so my advise... contact them before migrating!!!!

Gilbert

I own a Zigbee Phantom classic myself (P3EK)  and it's clearly written in the guide called "Should I migrate" that it can not migrate, it is also visible in the app

GUIDE : https://stonly.com/sl/d397a9dd-5494-4ec3...teps/13302

Follow the other thread, people have been discussing this all day :
https://devialetchat.com/Thread-Phantom-Premier-and-Reactor-at-last-united

My advice would be to read the documentation and follow the guide before engaging into the upgrade if you're not 100% sure of what you're doing and then reach out to Devialet's customer support

 yes, i know that now. but the link..where was this posted? on there site?

Yes it's on Devialet's site, help section alongside the release note of the new app