Are we doing the real beta testing for Devialet?

[Snoopy8]

To me, how Devialet responds to a problem is as important solving the problem.

I am glad to see that Devialet are improving the response. Please keep up the communications.
https://devialetchat.com/Thread-Devialet...sync-issue

@raph972
You seem to be very aware of what's going on at Devialet.
I don't share your statement that the management didn't understand the software.
The management was also very focused on opening stores everywhere.
The partnership with Apple certainly didn't end well as the Phantoms disappeared from the Apple stores.
To my very own opinion I think Devialet failed to hire a good Dev team at this time.
Even the Marketing sucks.
The acoustic of the flagship store also sucks and the listening experience was awful while the Phantoms actually sound great.
Investing extra money on buying an external hardware + a capable player was the only way to get something working in the end.

Not sure that your statements are fair to individuals from Devialet who are unofficially supporting us.  As you can see from the above link, maybe things are changing.