21-Nov-2019, 22:18
(This post was last modified: 21-Nov-2019, 22:45 by struts.
Edit Reason: Alternative theory
)
If the new one was brand new from the factory it may have shipped with an older (or newer) firmware version.
Have you tried manually forcing an update? Go into the app, navigate to the 'Welcome Home' screen, hit the cogwheel in the top left corner and select System Update.
[edit] Do the two speakers have different hardware versions? Check the first four characters in the serial numbers are the same, if not that could be the explanation.
Have you tried manually forcing an update? Go into the app, navigate to the 'Welcome Home' screen, hit the cogwheel in the top left corner and select System Update.
[edit] Do the two speakers have different hardware versions? Check the first four characters in the serial numbers are the same, if not that could be the explanation.
