04-Jan-2020, 19:41
On two occasions when I've submitted tickets related to the Roon RAAT problems, I was asked to sign up for the Devialet Newsletter in that they would announce resolutions or work arounds there. The link provided was: https://www.devialet.com/en-eu/newsletter/manage/
This is basically a link to login to your account on Devialet.com and then click the Subscribe button.
I have been signed up since first I noticed that button but have never seen a Devialet Newsletter outside their marketing material. I would love to see a monthly/quarterly newsletter that discusses progress with ongoing well-known issues (like Roon RAAT), a peak into where the CI update holds future potential, insight on progress toward a combined OS for both Expert Pros and Phantoms, etc.... This, of course, assumes that progress is, in fact, underway and that there are long-term strategies for these products.
In truth, this can only happen if/when someone (i.e. someone in charge of such a Newsletter) is given the green light to gather such insights, publish them, and then be willing to respond to customer feedback & questions as will certainly arise.
This is basically a link to login to your account on Devialet.com and then click the Subscribe button.
I have been signed up since first I noticed that button but have never seen a Devialet Newsletter outside their marketing material. I would love to see a monthly/quarterly newsletter that discusses progress with ongoing well-known issues (like Roon RAAT), a peak into where the CI update holds future potential, insight on progress toward a combined OS for both Expert Pros and Phantoms, etc.... This, of course, assumes that progress is, in fact, underway and that there are long-term strategies for these products.
In truth, this can only happen if/when someone (i.e. someone in charge of such a Newsletter) is given the green light to gather such insights, publish them, and then be willing to respond to customer feedback & questions as will certainly arise.
Devialet 440 Pro (two 220s)- Oracle CD transport - Kuzma Stabi S/Stogi S turntable - Von Schweikert VR-35 speakers - JPS SC3 SCs - PI Audio power conditioning -
Triode Wire Labs ICs and PCs - Roon on NUC 8i7beh running ROCK
Triode Wire Labs ICs and PCs - Roon on NUC 8i7beh running ROCK
Durham, NC USA