Messages to Devialet

[ogs]

I tend to be a bit cynical too. It used to be possible to hold several thoughts in the head at the same time. Devialet does this differently. It's 100% energy in one direction at the time, for a long time. Forget every thing else! No communication on what is going on.
How about keeping the whole customer base reasonably happy. Take care of Expert users and at the same time deal with Phantom owners. Should be fairly easy to do.
Instead Devialet alienates their customers AND dealers with the result of getting a very bad reputation. Devialet products are extremely good, but good products is not enough when customers are dissatisfied with how they are handled.