Gemini Set-up Issues

[bogdan.filipovici]

I am heartened to hear that I am not the only one experiencing these problems and with 300 Euro pair of earbuds that are unusable out of the box!  I spoke to Devialet support last night, who confirmed they were receiving a flood of responses like this, and that they were going to email me a workaround to get the Gemini's working until they issued a firmware update.  However, despite being told I would receive this email in 20 minutes, nothing has arrived, so like the earbuds, Devialet is proving to be less than helpful.  Extremely frustrating.

Hey Tommy. Did you speak on the phone or via email? 
I opened 2 tickets on devialet support website. One for the chamber problems and one for my devialet care products which were missing from the package (shouldve had 2 devialet care), extended warranties for which i payed. The ticket for warranties appears to be marked as solved, yet i didnt receive any email or solution for them. It is indeed frustrating, considering we have all wholeheartedly waited for their release. 

Could you get here into more details about your problem? I noticed you experienced problems with ios 14. Let me tell you, i had problems connecting and upgrading via android. When tried on ios 14, it worked like a charm. But obviously, after the firmware upgrade, my chamber stopped working. No lights, no charging, no nothing.

I tried what verza said, keeping the lid open, while chamber being plugged to electricity and pushing buttons, just like you would do to a phantom. Nothing happened. The only thing working is the electromagnetic charging for the earbuds with the remaining battery of the chamber, which probably after 2 full charges of the earbuds, will get to 0%. Shouldn't there be a factory reset, like their speakers do? I'm so confused it hurts

Later edit: chamber + earbuds gone completely offline. If so far i couldve still see info about earbuds version and battery and fully use the app, now the app says gemini are nowhere to be found.