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Gemini Set-up Issues

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Gemini Set-up Issues
pzucchel Offline
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#26
16-Dec-2020, 11:18
(15-Dec-2020, 16:43)verza Wrote: Here is the email response I got from support if anyone else is interested in trying their solution:

Quote:When LED light in the casing is not blinking at all and remains black this pattern means either the casing is out of battery which needs charging or casing is temporary locked in update mode.

A. Let's first focus on the no battery supposition:

1.Please leave the charging case plugged in with both earbud inside + charging case closed, for 2 hours.

2.After 2 hours, try below instructions to see if the LED light starts blinking:
* slide open (should blink)
* take out left earbud (should blink) and place it back in the casing (should blink again)
* take out right earbud (should blink) and place it back in the casing (should blink again)

3.If LED light is starting to blink it means the casing was simply out of battery; your charging case is charged and functioning.
*Click here for our FAQ, questions such as How to use my Devialet Gemini (pairing) / How to use Devialet Gemini mobile APP?
*Click here for a short video on how to update your Devialet Gemini to the latest firmware.

4.If LED light is not blinking and remains black, proceed with below.

B. Charging case has been locked in firmware update mode:

In order to unlock it is bit tedious and we apologize in advance. You see, the right earbud is the one with the mission to send the firmware update to the charging case.

So the solution to unlock the charging case is to apply the following sequence several times:

*While the charging case still plugged in the electricity
*Open the charging case flap
*Take out only the right earbud 5 seconds
*Put back the right earbud inside
*Keep the charging case flap opened
*Wait 5 minutes
*Redo the same sequence until the led turn green once when you take out the right earbud.


I received exactly the same email... But it doesn't work, after a full night of trials...
Reply


Messages In This Thread
Gemini Set-up Issues - by tommy bakes - 11-Dec-2020, 15:37
RE: Gemini Set-up Issues - by andylyonette - 11-Dec-2020, 17:02
RE: Gemini Set-up Issues - by MarkSolo - 11-Dec-2020, 17:06
RE: Gemini Set-up Issues - by ragwo - 11-Dec-2020, 21:54
RE: Gemini Set-up Issues - by ragwo - 11-Dec-2020, 22:36
RE: Gemini Set-up Issues - by ECA77 - 24-Dec-2020, 23:42
RE: Gemini Set-up Issues - by cresny - 25-Dec-2020, 19:12
RE: Gemini Set-up Issues - by verza - 11-Dec-2020, 22:57
RE: Gemini Set-up Issues - by pzucchel - 16-Dec-2020, 11:17
RE: Gemini Set-up Issues - by verza - 11-Dec-2020, 23:27
RE: Gemini Set-up Issues - by Gerronwithit - 12-Dec-2020, 10:20
RE: Gemini Set-up Issues - by tommy bakes - 12-Dec-2020, 15:46
RE: Gemini Set-up Issues - by frix - 12-Dec-2020, 17:40
Gemini Set-up Issues - by izenp - 13-Dec-2020, 13:26
RE: Gemini Set-up Issues - by MarkSolo - 14-Dec-2020, 22:54
RE: Gemini Set-up Issues - by tommy bakes - 15-Dec-2020, 12:55
RE: Gemini Set-up Issues - by verza - 15-Dec-2020, 16:43
RE: Gemini Set-up Issues - by pzucchel - 16-Dec-2020, 11:18
RE: Gemini Set-up Issues - by em0 - 15-Dec-2020, 23:49
RE: Gemini Set-up Issues - by bernardl - 16-Dec-2020, 06:18
Gemini Set-up Issues - by Bobbybina - 16-Dec-2020, 08:23
RE: Gemini Set-up Issues - by em0 - 16-Dec-2020, 21:29
RE: Gemini Set-up Issues - by pzucchel - 16-Dec-2020, 22:03
RE: Gemini Set-up Issues - by em0 - 16-Dec-2020, 23:40
RE: Gemini Set-up Issues - by pzucchel - 17-Dec-2020, 01:24
RE: Gemini Set-up Issues - by kinggg - 18-Dec-2020, 18:26
Gemini Set-up Issues - by Bobbybina - 19-Dec-2020, 19:04
RE: Gemini Set-up Issues - by MarkSolo - 20-Dec-2020, 21:51
Gemini Set-up Issues - by Nordic - 21-Dec-2020, 06:59
RE: Gemini Set-up Issues - by pierrepolo - 22-Dec-2020, 12:18
RE: Gemini Set-up Issues - by SoCalB - 22-Dec-2020, 20:07
RE: Gemini Set-up Issues - by Fengos - 22-Dec-2020, 13:45
RE: Gemini Set-up Issues - by ECA77 - 24-Dec-2020, 23:45
RE: Gemini Set-up Issues - by Fengos - 25-Dec-2020, 11:32
RE: Gemini Set-up Issues - by cresny - 23-Dec-2020, 18:16
RE: Gemini Set-up Issues - by SoCalB - 23-Dec-2020, 23:21
RE: Gemini Set-up Issues - by cresny - 24-Dec-2020, 00:42
RE: Gemini Set-up Issues - by Axel - 24-Dec-2020, 09:34
RE: Gemini Set-up Issues - by ECA77 - 24-Dec-2020, 23:40
RE: Gemini Set-up Issues - by eladeb - 24-Dec-2020, 19:40
RE: Gemini Set-up Issues - by Quickfingerszaha - 24-Dec-2020, 21:35
RE: Gemini Set-up Issues - by SoCalB - 25-Dec-2020, 09:42
RE: Gemini Set-up Issues - by Quickfingerszaha - 25-Dec-2020, 19:25
Gemini Set-up Issues - by ghosttipper - 24-Dec-2020, 22:12
RE: Gemini Set-up Issues - by ECA77 - 24-Dec-2020, 23:46
RE: Gemini Set-up Issues - by cuco - 24-Dec-2020, 23:51
RE: Gemini Set-up Issues - by ECA77 - 25-Dec-2020, 21:29
Gemini Set-up Issues - by ghosttipper - 25-Dec-2020, 06:18
RE: Gemini Set-up Issues - by Ounerbouks - 25-Dec-2020, 16:15
RE: Gemini Set-up Issues - by Teliaved - 25-Dec-2020, 19:04
RE: Gemini Set-up Issues - by cresny - 28-Dec-2020, 16:09
RE: Gemini Set-up Issues - by twinpiks - 28-Dec-2020, 16:17
RE: Gemini Set-up Issues - by cresny - 28-Dec-2020, 17:11
RE: Gemini Set-up Issues - by Ounerbouks - 29-Dec-2020, 15:24
RE: Gemini Set-up Issues - by Clint007 - 29-Dec-2020, 16:41
RE: Gemini Set-up Issues - by cresny - 29-Dec-2020, 17:10
RE: Gemini Set-up Issues - by cresny - 31-Dec-2020, 03:25
RE: Gemini Set-up Issues - by Peggie309 - 31-Dec-2020, 14:56
RE: Gemini Set-up Issues - by spray6969 - 06-Jan-2021, 01:25
RE: Gemini Set-up Issues - by dimax - 06-Jan-2021, 17:06
RE: Gemini Set-up Issues - by cresny - 08-Jan-2021, 19:57
RE: Gemini Set-up Issues - by eladeb - 08-Jan-2021, 21:55
Gemini Set-up Issues - by no32 - 08-Jan-2021, 22:05
RE: Gemini Set-up Issues - by cresny - 08-Jan-2021, 23:40
RE: Gemini Set-up Issues - by kinggg - 10-Jan-2021, 01:26
RE: Gemini Set-up Issues - by Mcduc - 10-Jan-2021, 18:32
RE: Gemini Set-up Issues - by Hsoeby - 10-Jan-2021, 22:37
Gemini Set-up Issues - by jonstatt - 14-Jan-2021, 10:38
Gemini Set-up Issues - by ghosttipper - 14-Jan-2021, 18:50
RE: Gemini Set-up Issues - by Clerkp - 19-Jan-2021, 01:14
RE: Gemini Set-up Issues - by spray6969 - 20-Jan-2021, 00:56
RE: Gemini Set-up Issues - by kske - 04-Feb-2021, 09:50
Gemini Set-up Issues - by Elztalbiker - 19-Jan-2021, 17:47
RE: Gemini Set-up Issues - by kske - 04-Feb-2021, 09:55
Gemini Set-up Issues - by Mcduc - 06-Apr-2021, 15:14

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