04-May-2021, 15:35
(04-May-2021, 00:17)Charcharius Wrote:(03-May-2021, 23:20)woogle Wrote: How long has it taken for people to receive their ship-back kits? I received the mailing labels right after placing the upgrade order, but have been waiting for two weeks for the packing to ship my old speakers back.I’m in western Canada, and it took me two full weeks to receive the return packages, which included a microfibre sock, a Devialet branded box with moulded styrofoam inserts, and a larger cardboard shipping box. Returned my Reactor 95’s to UPS right away, and they arrived back in France in one week. They’ve had them for two days, but no indications that my new 108’s have been shipped.
While I love the idea of the Elevate program, one nit: why did they charge me the upgrade price before even receiving my Reactors? Why not charge me once they ship the new ones out?
No big deal.
Same experience here, full two weeks and some. When they received the returned phantom it was only 10 says later they had shipped the new one - Wednesday received - Friday next week shipped.
