14-May-2021, 04:25
(10-May-2021, 03:21)andrewhollo Wrote: I'm in Australia and had very fast receipt of packing boxes from time of order (less than a week). Then, it took me a week to organise return delivery of 4 x Phantoms (UPS here were very good indeed). Devialet acknowledged they got them on 4th May, so I thought I'd check today (10th May) when my 'elevated' Phantoms will be shipped. Got through to 'Stephanie' via the website customer chat bot who said they're being hammered (my word, not hers!). She said shipping will occur 'in about 1 - 2 weeks'. That means a month of NO MUSIC. Hmmm. Oh well, anticipation heightens the excitment, huh?
Update: Perhaps chatting to Stephanie got her to send them right away? Two upgraded Golds arrived today and I've unpacked one and am listening to it at work right now. As I usually listen to BOTH (old) Golds, it's hard to form a view about the sound quality difference, but I do like the new remote! There's a third that is almost here (according to UPS), while the fourth (and last) I have no information about. But, very happy to have the first pair.
Andrew
