Devialet Upgrade

[Vedius]

They sent email acknowledging the receipt of my two Silvers in Endicott, NY yesterday, Today I got an email from UPS saying I have a single 30lb shipment from Devilet AS out of Vestal, NY. Are they shipping new product from the US? Could they be sending one of my Silvers back to me? Both were flawless cosmetically and had never given me trouble. If they refuse acceptance of one and I get it back in the condition I sent it I don't want to upgrade the other, they are a stereo pair. Confused about what they are sending as my order status still says 'to prepare/processing'. I will contact Devialet come Monday, but till then I am left wondering and worried how this is going to turn out.

So Devialet sent me a new Phantom I Dark Chrome 108db speaker from Vestal, NY. I spoke to customer service today and even though my order page on Devialet.com does not reflect this shipment, they had a record of it. I asked about the second speaker that I was expecting and was told it should ship "within the week". Hope this helps someone else if they get a UPS notice and are unsure why. I will have to wait a bit before I can enjoy stereo sound again but one down, one to go.