I note that you have written "SD card", in the singular, not plural.
For dual mono, you need two SD cards, one to transfer the configuration for the master, and one for the companion. You will see in the configurator that there is a separated download for the master and companion. Maybe this might be the issue? (or maybe not)
Some also swear by the "Pim Method" for firmware and configuration updates, copy and pasted below for easy reference. (Copyright @Pim 2017)
First delete everything off the SD cards. Take them out of your computer and re-insert. Check that they're empty. Then download the firmware onto your computer and save it in a folder somewhere. From there copy it onto the SD cards. Insert into the Devialet with the power cords taken out or switched off at the wall. Then turn on and let them do their thing.
One done delete everything on them again, take them out of your computer and re-insert. Again check they're empty.
Make up new configs and again save in a folder on your computer. Copy that onto the cards and again insert them into the Devialet's with their power off.
For dual mono, you need two SD cards, one to transfer the configuration for the master, and one for the companion. You will see in the configurator that there is a separated download for the master and companion. Maybe this might be the issue? (or maybe not)
Some also swear by the "Pim Method" for firmware and configuration updates, copy and pasted below for easy reference. (Copyright @Pim 2017)
First delete everything off the SD cards. Take them out of your computer and re-insert. Check that they're empty. Then download the firmware onto your computer and save it in a folder somewhere. From there copy it onto the SD cards. Insert into the Devialet with the power cords taken out or switched off at the wall. Then turn on and let them do their thing.
One done delete everything on them again, take them out of your computer and re-insert. Again check they're empty.
Make up new configs and again save in a folder on your computer. Copy that onto the cards and again insert them into the Devialet's with their power off.
1000 Pro - KEF Blade - iFi Zen Stream - Mutec REF10 - MC3+USB - Pro-Ject Signature 12
