Help！！！

[frogster99]

You've contacted Devialet Support ?

I've already contacted them. They asked me to provide the device environment, including the model of the router and whether it's wired. They said it would be reported to the software engineer. Now I'm still waiting for their reply. I don't think it's a bug in the first generation phantom, so the second generation comes out. Because the first generation is designed to work with dialog, and now the dialog is gone, Various stability problems have also emerged.

i have the same problem and also the right channel goes on and off. Devialet are blaming my router but it worked perfectly with a pair of silver phantoms. Thjay have told me to buy a new router which i am not doing as it works with all my other devices including a sonos full surround system. it is definitely an issue with the phantoms.