Hello, and welcome to the forum.
You are not alone: this behaviour is discussed in several threads on the forum, for example: https://devialetchat.com/Thread-Ethernet...on-Windows.
I am surprised, to say the least, that Devialet claim never to have heard about this problem.
If you consider it a serious-enough problem to warrant spending a bit of money on, using Roon to play music via its built-in driver for Devialet's AIR protocol seems to be a reliable work-around. In that case you wouldn't use Devialet's AIR software on Windows, and might want to uninstall it. Worth an experiment using the Roon trial, perhaps.
ETA: if I remember correctly, later versions of the AIR virtual sound-card driver for Windows did reduce the frequency at which the problem occurred. It might be worth checking that you have the latest version of AIR installed. Interestingly, I just checked and it seems that a new version (4.0) was released only a few days ago.
You are not alone: this behaviour is discussed in several threads on the forum, for example: https://devialetchat.com/Thread-Ethernet...on-Windows.
I am surprised, to say the least, that Devialet claim never to have heard about this problem.
If you consider it a serious-enough problem to warrant spending a bit of money on, using Roon to play music via its built-in driver for Devialet's AIR protocol seems to be a reliable work-around. In that case you wouldn't use Devialet's AIR software on Windows, and might want to uninstall it. Worth an experiment using the Roon trial, perhaps.
ETA: if I remember correctly, later versions of the AIR virtual sound-card driver for Windows did reduce the frequency at which the problem occurred. It might be worth checking that you have the latest version of AIR installed. Interestingly, I just checked and it seems that a new version (4.0) was released only a few days ago.
Roon (Mac Mini), Wilson Benesch Full Circle, Expert 1000 Pro CI, Kaiser Chiara
Warwickshire, UK