Devialet phantom 1 disaster.

[Ebro]

Sorry to hear your frustrating story. 

I suspect it is the power supply (or less likely Ethernet connection). I think there are power monitoring devices that log a history, for example for medical devices.  Not sure where to hire one, but such a device may help isolate when something abnormal occurs.  It could be a cumulative effect?  What is more difficult is to isolate is whether it something in your house or in your area that is the cause.

Another way is to buy a decent power conditioner.  Yes, it may affect the sound but if it saves your Phantoms, then you know it is something in your power supply.

Hi Snoopy8

Thanks for the fast response.

I had an electrician do a check on my system and there is nothing abnormal with it... also all my other electronics are working perfect. i am also testing a power strip that switches off if there is a power peak that could overload the system.( it did not turn of).
i could try a power conditioner but they are €250+. so that is a pricey test.
What do you mean by affect the sound? that they would play less loud? or less quality?

I there a possibility that is has something to do with the optical/toslink connection?

at this moment i lost hope. i saved up to finally buy this system and i got 2 years of problems...
I can't belive that a €6000 system has so much problems.

thanks for the help!