28-Jun-2023, 16:22
(28-Jun-2023, 07:58)cudifying Wrote: To keep everyone updated, Devialet reached out with a very kind offer to make this situation right. We are still working out the details, but I'm happy to say that reaching out to customer care was the best possible way to a pragmatic solution @chrisc. My contact person at Devialet also let me know that they will be adjusting the repair process and have already started to implement improvements based on the feedback provided.
Happy to hear things are progressing on the right track. My experience with Devialet customer service has been excellent, so glad to hear things are progressing.
1, ATC SCM 40 V2 speakers, SVS PC4000 subwoofer, Devialet Expert Pro 1000, , Ultrasone Edition 15, Ultrasone Edition 15 Veritas, ,Chord Hugo TT, Magnetar UBR-800, GeerFab DBoB, OTL Headphone amp
2. Dynaudio Focus 360 , Devialet Expert Pro 220, Reavon UBR X-110, GeerFab DBoB
2. Dynaudio Focus 360 , Devialet Expert Pro 220, Reavon UBR X-110, GeerFab DBoB
