250 Pro and non pro remote

[goten1969]

It should work with both remotes. I used both the remote control from 250 to 140 and 220, and vice versa. From what you wrote, I believe that you paired both remote controls with the amplifier.
Have you tried to remove the batteries from the remote control you don't want to use and see if the other one works normally (this with only one remote control set in the configurator)?

I only have one remote (the one shipped to me with the 250).  It works great as long as I have the remote count set to 2.  But as soon as I select only 1 remote in the configuation the volume stops working.  

I do have a 220 (my old unit) in the house.  I will have to check if the batteries are in that one.  Thanks for idea!