A lot of hot AIR from Devialet?

[Womaz]

Like I say this is my first issue of this after setting up Jriver over 4 days ago.
Tonight though its really bad. First hour was fine , but in the last hour white noise and cutting out altogether.
Do the people who have this issue get it all of the time? Pleased I did not sell my Network player now, although I have just paid for JRiver and the remote app, and a better Ethernet cable. Its such a shame as the SQ was better than through my CLIC

Hi Womaz

There are pages of posts about this on the Chat which make interesting or depressing reading!

Some people get no white noise at all. Others, like me, get it all the time. It's hard to draw reliable conclusions as Devialet never give any feedback, either on their own work on this issue (they have experienced white noise in their own offices) or on what must be lots of input from users.

I suggest you don't waste time trying better ethernet cables, different router configurations, turning off wifi, and so on. I've tried them all and whilst some appear to ameliorate the issue, they do not solve it. Generally, white noise happens faster with hi-res than with 16/44.1; and probably a bit faster with wifi than with ethernet. I also thought it happened more slowly if one's Devialet had been completely powered down for a few days (not sleeping) though my experimentation is probably not statistically significant in terms of outcome reliability.

Best just to wait for Devialet to solve it in 2015, or 2016, ...

Yes this is a bit of a setback and I will just have to see how often it occurs. I have only bought this 4 days ago so could send it back, but thats not going to do any good by the sounds of it as my next unit could do exactly the same.

I fee your pain Ian as its no good sitting listening to music when you know this could happen as you are supposed to be chilled. Lets hope they sort this out.