A lot of hot AIR from Devialet?

[IanG-UK]

Thanks IanG-UK,
I really appreciate that you did not take my post as diminishing the problem or the experiences of the users in any way. It is interesting that you note the problem occurs even with 16/ 44.1 files. One of the points I made in my post was to mention my file size, as it seemed that the noise seemed to be a factor on higher res. files. So, good clarification on that point.

On the Expert line vs Phantom / Dialogue / Spark distinction, I was thinking that the issues with the Phantoms may be specific to the new equipment, and possibly new software. A flaw in the AIR system, whether hardware or software, should not be shelved while they fuss with the new toys.

Finally, I would add that one of the reasons I abandoned Naim was the relentless fallibility of the app and UPnP streaming... (well, the sound quality difference made the change inevitable). I can't tell you how pleased I am with the stability I've experienced with the D120. After the Naim streaming grief, I do have genuine sympathy for the issues you are experiencing. Gawd, the swearing was incredible.....

I quite agree with you on the Expert v Phantom shortcomings. They have got neither right, and I am surprised they launched a flawed product without managing an existing one.

As I said in my original post, it's rather like BMW failing to fix an expensive 7 series fault for 8 months and then deciding it is more important to fix a newly launched cheap Mini fault when the wheels fall off.

Unrelated, but your Naim experience may have some vague connection with recent posts here on the new Melco products. Apparently Alan Ainslee has helped develop the new and highly rated Melco products (see a long thread on this started by Guillaume, who has tried many of the leading products)  and was with Naim, probably before their streaming development stalled. Maybe Devialet should recruit him!