Adjust SAM Level?

[Damon]

Vivialet's and Iamwappie's  points are important. The firmware number may be the same, but do the download and update the firmware. In my experience you can change configurations for button actions and SAM profiles without turning off the unit, but a firmware update does require a power cycle. I think that posting your D model and other setup details will help others identify peculiarities to specific system set-ups and other customization options.