03-Mar-2016, 19:11
Using 2 Silver Phantoms with Dialog but they were purchased at separate times. Original silver has hissing/static noise but second one DOES NOT. In reading some of the posts above it sounds as though there are different "hissing" noises so, the noise from this particular Silver is constant. When sitting idle it's audible from 10'-12' away.
Originally when there was just the one Phantom I wasn't sure if it was a phantom issue, Dialog issue, Cabling, etc; however now that there is a second Silver WITHOUT this noise it's become apparent to be a hardware issue and quite bothersome.
Devialet is aware of this set up and "issue" but have not received an answer or suggest to resolve..... for months. Quite disappointed with their lack of customer service.
Originally when there was just the one Phantom I wasn't sure if it was a phantom issue, Dialog issue, Cabling, etc; however now that there is a second Silver WITHOUT this noise it's become apparent to be a hardware issue and quite bothersome.
Devialet is aware of this set up and "issue" but have not received an answer or suggest to resolve..... for months. Quite disappointed with their lack of customer service.
