Remote control problem

[Damon]

I did have my remote fail. The effect of the volume knob became erratic, sometimes changing the volume and sometimes not, or only a little or making inconsistent changes. The rotational feel also became 'gritty' as if there was sand in the mechanism. Changing batteries did not affect it. I took it back to my dealer, who immediately pronounced it faulty, and gave me another.

All is well now. I did have to edit the configuration to show 2 remotes rather than one. The the new remote paired promptly, just as the Devialet website advised.