13-Oct-2015, 03:26
Hi
It look for me that your problem is probably more on your network side...
Have you tried the total reset method as shown below? If no, please try it...
Review your network configuration... Flush your dns etc... And start from scratch..
And follow the following steps.
Unplug the ELECTRIC cable of following products: Phantom, Dialog, Internet router, WiFi router or Airport.
After everything is unplugged please WAIT 30 SECONDS.
Then, replug the devices in FOLLOWING order:
1/ Internet router, wait that it’s COMPLETELY started
2/ Airport or other wifi router, wait that they are COMPLETELY started
3/ Dialog. Wait that the white light becomes stable white. Press 3 times on the white light. It should blink. Wait that the white light becomes stable white.
4/ Your Phantoms. Once plugged, press 3 times on the button of their back. You should hear the sound of a snap and the ears should wiggle. If not, press again 3 times on the button until your hear the sound of a snap.
5/ Wait that the Phantoms are „singing“
6/ Start Spark app and follow EXACTLY the steps shown on Spark
7/ If you have a remote, you can connect it now
It look for me that your problem is probably more on your network side...
Have you tried the total reset method as shown below? If no, please try it...
Review your network configuration... Flush your dns etc... And start from scratch..
And follow the following steps.
Unplug the ELECTRIC cable of following products: Phantom, Dialog, Internet router, WiFi router or Airport.
After everything is unplugged please WAIT 30 SECONDS.
Then, replug the devices in FOLLOWING order:
1/ Internet router, wait that it’s COMPLETELY started
2/ Airport or other wifi router, wait that they are COMPLETELY started
3/ Dialog. Wait that the white light becomes stable white. Press 3 times on the white light. It should blink. Wait that the white light becomes stable white.
4/ Your Phantoms. Once plugged, press 3 times on the button of their back. You should hear the sound of a snap and the ears should wiggle. If not, press again 3 times on the button until your hear the sound of a snap.
5/ Wait that the Phantoms are „singing“
6/ Start Spark app and follow EXACTLY the steps shown on Spark
7/ If you have a remote, you can connect it now
Angenet.
5 Silver Phantoms (2 stereo and 3 solo in 3 rooms). 4 Raspberry Pi 3b with Hifiberry digi + boards connected to four Phantoms. 1 Dialog with Airplay, Roon Lifetime Membership for perfect group play. Qobuz sublime, Tidal Hifi, 1 NAS Qnap tS-210 Pro. Location: West Yorkshire, UK.
5 Silver Phantoms (2 stereo and 3 solo in 3 rooms). 4 Raspberry Pi 3b with Hifiberry digi + boards connected to four Phantoms. 1 Dialog with Airplay, Roon Lifetime Membership for perfect group play. Qobuz sublime, Tidal Hifi, 1 NAS Qnap tS-210 Pro. Location: West Yorkshire, UK.
