02-Aug-2021, 20:52
I had similar problems a couple of years ago starting before my CI board upgrade. What I found initially is that I had to be very precise with the way I pushed the card into the slot if I wanted to get the Devialet to read the card, if I inserted the card with a bit more pressure on one side than the other, I got the SD card error message.
Things got worse after the amp came back from the CI board upgrade, culminating in my getting the card error every time I inserted the card making it impossible to change the configuration or do a firmware upgrade. At that stage I contacted Devialet and they asked me to send the amp back to them for repair. It was away for about 12 days which, given I'm in Australia and it was sent to France for repair, was a quite fast turnaround in my view. It's worked perfectly since then.
I have no idea what the problem with the card slot was. Devialet, informative as they always are, provided no information on what the problem was or what they had done to fix the amp.
I think you're going to have to send your amp back to Devialet but they can fix it and the turnaround time was fast back in 2019 when mine went back to them. It may take longer now with shipping delays due to the pandemic but probably not too much longer.
Things got worse after the amp came back from the CI board upgrade, culminating in my getting the card error every time I inserted the card making it impossible to change the configuration or do a firmware upgrade. At that stage I contacted Devialet and they asked me to send the amp back to them for repair. It was away for about 12 days which, given I'm in Australia and it was sent to France for repair, was a quite fast turnaround in my view. It's worked perfectly since then.
I have no idea what the problem with the card slot was. Devialet, informative as they always are, provided no information on what the problem was or what they had done to fix the amp.
I think you're going to have to send your amp back to Devialet but they can fix it and the turnaround time was fast back in 2019 when mine went back to them. It may take longer now with shipping delays due to the pandemic but probably not too much longer.
Roon Nucleus+, Devilalet Expert 140 Pro CI, Focal Sopra 2, PS Audio P12, Keces P8 LPS, Uptone Audio EtherREGEN with optical fibre link to my router, Shunyata Alpha NR and Sigma NR power cables, Shunyata Sigma ethernet cables, Shunyata Alpha V2 speaker cables, Grand Prix Audio Monaco rack, RealTRAPS acoustic treatment.
Brisbane, Qld, Australia
