Devialet Dione HW or firmware issue?

[Moabash]

If the issue keeps happening periodically it could be related to TV compatibility or source. I suggest to reach out to Devialet’s Service team, they are very responsive!

If you’re issue is hardware related, I don’t believe the issue would be fixed with a restart.

Yeah, they are very responsive... "thank you for message, workin' on it" blah blah... still no solution 

He said "very responsive" and not "quick solution".

I am in conversation now for more then 3 month. Around 10 issues I found.
Not solution for any....

And most of them should be quickly done by an experienced developer.
I.e. on/off by CEC should be easy. The ON/OFF button on top is a soft button. So it is by software.
Same for CEC mute. Off by idle timer - where is the issue?
Just some examples.....

I agree that there might be issues I’m not experiencing. But it all depends what type of tv is used. From development perspective, if there are multiple issues under the radar of any development team they release a hot fix to repair them all in the form of a future release. I don’t work for Devialet but I know how DevOps work. In my case there was a hardware failure where they replaced the unit with a brand new one in less than a week.