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Devialet predictions for 2019 (The 2019 Devialet Almanac)
#61
(30-Sep-2019, 08:00)alaw Wrote: Everything is working just fine with my Expert Pro, EVERYTHING. I really don't get all the negativity.

I'm glad everything is working fine for you but that isn't the case for all people and if you were following the thread on problems with RAAT and ethernet connections here and on the Roon forums you would understand the negativity. I haven't been as lucky as you, I've had occasional problems, but there are quite a few people who are experiencing severe problems and, despite all of Devialet's promises in recent years about better communication we've heard extremely little from Devialet about the problem during the 7+ months now that it has been present and absolutely nothing about progress towards a fix.

There are most definitely reasons for the negativity, especially when Devialet have a history of introducing new firmware with problems, poor communication about those problems, and slow process on fixing their software. On the other hand, on the one occasion I had a hardware problem with my Expert Pro it was fixed quickly and the service was excellent. They're very good with some problems but they can be extremely bad with some other problems. I have no intention of giving up on my Expert Pro, in many ways it's an excellent amp, but Devialet do seem to have regular problems with their software, especially when it comes to streaming, and their response to those problems needs to be improved.

(30-Sep-2019, 09:15)Snoopy8 Wrote:

I am relatively new here, own Phantom Golds and was just as surprised by all the negativity when I first joined.  Unfortunately, many long time members here are very disillusioned and they dominate the discussions and posts.  It is a shame because it creates a poor impression for newcomers....

People talk about the things that don't work because they're looking for answers. They don't talk anywhere near as much about the things that do work because no answer is required. Every product related online forum I've been involved with tends to be dominated by discussion of problems and the number of posts drops off drastically when there are no problems. This forum is no different and people with problems do get disillusioned when the manufacturer's response to their problems is seen as inadequate.

Is this a shame for newcomers? I can understand why you might think that but would you rather have a forum where the problems and complaints weren't reported and discussed? Forums like this are a valuable support resource for owners when they do have issues, and when the manufacturer is also following this sort of forum they can find information in the problem reports which help them to identify and fix the problem. If you want the support forums such as this can provide, then you have to accept that there's going to be a fair bit of traffic on the forum about problems and complaints. I consider this a healthy and helpful forum, and a lot more polite and less judgemental than some other forums I've visited.
Roon Nucleus+, Devilalet Expert 140 Pro CI, Focal Sopra 2, PS Audio P12, WireWorld Starlight ethernet cables, Cisco SG110D-05 network switch, Kimber Select speaker cables, Shunyata Alpha NR and Delta EF power cables power cables, Grand Prix Audio Monaco rack, RealTRAPS acoustic treatment.

Brisbane, Qld, Australia
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#62
Hello everybody,

just wanted to share with you an information grabbed on the Devialet booth at the last Paris Audio Video show: A new release of Devialet OS for Phantom premier would be GA on the 4th of november. A convergence on DOS with all the Devialet Products (Expert included), should come around mid 2020.
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#63
Thanks - but got the same info from Devialet just with anything about 6-9 months earlier Smile)
Well actually it‘s the same every few quarters.
The app and another firmware update will come 2020 but even Devialet doesn’t know when.
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#64
I'm on the DOS2 beta. Talk of November 4th as a public launch date for the Phantom Premier upgrade seems spot on.
2x Devialet Phantom Gold | 1x Ultimate Ears 18 Pro & DragonFly Cobalt | Harman Kardon Soundsticks & DragonFly Red | 4x HiFiBerry DietPi/Shairport endpoints & low-cost passive speakers
Waiting for RAAT on DOS2 so I can switch all zones back to it (grouping!)
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#65
Yes for Phantom finally ok, but Expert line is a different story
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#66
Halo Product? what is that?
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#67
(29-Oct-2019, 16:35)markush Wrote: Yes for Phantom finally ok, but Expert line is a different story

The Expert line seems abandoned by DEVIALET: this year they released a single firmware with major bugs, the configurator still has major bugs (for a long time). Very disappointing ...
My expectations for 2019 + 2020: nonexistent.
My hope for 2020: someone to break the configurator code and make public an alternative functional configurator. Smile
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#68
I Think you have Right , it is not much we expert owners. Hear from devialet , there is something wrong about ther Way too tell us about ney app , ney firmware and so and so, Why devialet Don,t, Show more interesse for all of us who have expert Line , Devialet Wake Up.
Devialet 220pro ,dynaudio C1 signature ,speaker cable ,and other cable audio note , turntable Audio note tt2,caridge ortofon cadenza Black, MC trafo ortofon verto , blueray player primare BD 32 mrk 2, innuos Zen mrk 3 music server,streamer,and ripper.                     Cool Copenhagen Denmark
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#69
I recently bought a Gryphon Diablo 300 with a DAC module. My Devialet 400 will be traded in for a streamer. So I guess I’m about to leave Devialet as brand after many years. Feels a bit weird to be honest and I probably hadn’t decided on this if it wasn’t for the way things have been handled by Devialet the last 3-4 years.

Devialet needs to pull off something new and radical very soon in the high end segment or end up completely losing both its existing market share and the customers confidence in the brand.
Devialet 400 / TAD Evolution One / dCS Network Bridge (with ROON Core on a Sony VAIO laptop) SOLD / Marantz SA-11S2 / Torus RM 16 / Acrolink Mexcel 7N-S 9000
Wireworld digital and power cables / Harmonix tuning feet / SMT acoustic treatment
- SWEDEN -
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#70
(05-Nov-2019, 22:44)MightyMart Wrote: I recently bought a Gryphon Diablo 300 with a DAC module. My Devialet 400 will be traded in for a streamer. So I guess I’m about to leave Devialet as brand after many years. Feels a bit weird to be honest and I probably hadn’t decided on this if it wasn’t for the way things have been handled by Devialet the last 3-4 years.

Devialet needs to pull off something new and radical very soon in the high end segment or end up completely losing both its existing market share and the customers confidence in the brand.
@MightyMart  I have been looking at the Gryphon Diablo 300 as well, both for use with vinyl and of course I would need to either buy an external DAC for use with it or purchase the internal DAC module. How do you like it? How does it compare or seem to compare with your 400?

I haven't had a chance to try the Diablo 300, I currently have the 440 Pro.

Sad to say, I am considering one for the same reason. There is much I love about the 440 Pro, don't get me wrong...
Roon ROCK on Intel NUC6i5SYH/Ethernet | VPI Avenger | Devialet 440 Pro CI | Vivid Audio Giya G3 | Auralic Aires Mini | Synology 1812+ NAS
SXSW, US
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