Dione not powering off / power mode issue

[Francis]

Hello, I am new here, little did I knew I would land into this serious trouble with this high end unit! 

My main issue is that when the TV is turned on, my Dione doesn’t turn on automatically nor does it turn off when the TV (Philips 55OLED803) is turned off. 

I thought I will update the software to 2.18.6 and this update has Power Mode settings and I could set the Dione to turn off anywhere between 5 mnts to 4 hrs. I set it out for 5 minutes and it doesn’t turn off either - automatically even if the TV is off! 

I am having to do this manually. I can turn off the Dione using the App on my iOS but I. Annit gurn if on, if has to be a manual process! 

Has anyone faced this issue and if so have you resolved it? How? 

Much appreciated for your contributions 

Cheers 

Francis

[Francis]

Hello, no one responded to this post of mine. However I have prompt reply from Devialet - which I thought was professional and attentive to the issue raised.

1. The non functional power mode - auto off not working and
2. The Tv Signal while passed onto Dione, the Dione app still displaying “AUDIOSTREAM” as against it was Dolby digital plus or 5.1 etc

Both these are part of the software bug that they have identified and should get fixed on their next update expected in about a week or two.

If they resolve these two points - I am totally happy content and proud to have purchased this unit!