Configurator fail in Germany

[Norvaldo]

I've sent messages via Facebook and Twitter. Will let you know if I hear anything

Ihave noticed the same problem using different web browsers.
Can create a new config, but chenge an existing gets only an empty file like this:
{} 
Norvald Olsvold
Norway

[mdconnelly]

Sounds like Devialet did make a change to the online configurator - just not one for the better. I’ve got a 440 Pro and for the last few years any need to change my configuration had to entail creating new ones from the start. Simply stated - the line configurator kinda sucks. If anyone gets a response from Devialet Support on this, please keep us all posted.

[AdamEOS]

Yes, I have been experiencing problem with configurator too. Expert Pro 220. I changed some parameters in config. When copying file to SD card using; while select control button / choose 'download file as' then saving to Devialet (SD Card). Config file doesn't copy consistently. Solution; erase config on configuator and create brand new file.