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Hello Everyone,
I have 2 Phantoms (silver) connected via Wifi to a Dialog whose Ethernet is plugged into my internet router.
I mostly stream audio from an iTunes library stored on a Mac Mini which is connected to the Dialog via Toslink.
I am quite happy with this setup so far but once in a while, the stereo signal is lost and the sound starts alternates from the left to the right speaker and back. This usually does not last long and stereo quickly returns but it is recurrent and quite annoying.
Can anyone please provide some advice on how to fix this ?
Let me know if there is additional information I should provide.
Thanks for your help,
S.
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A full reset could help. Which firmware are your Phantoms using?
Living room: Kii Three/BXT with Control.
Den: Tannoy Precision 8 iDP with TS112 iDP subwoofer.
In the cupboard, waiting for a sibling: 1st gen. Phantom Silver running DOS1
My Phantom Voyage
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I don't think there is an available solution yet, sorry.
Living room: Kii Three/BXT with Control.
Den: Tannoy Precision 8 iDP with TS112 iDP subwoofer.
In the cupboard, waiting for a sibling: 1st gen. Phantom Silver running DOS1
My Phantom Voyage
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Did you excactly as discribed on de devialet site;
How to reset Phantom and Dialog?
Olivier 08/26/2015
Sometime it might be required to reset your system Phantom and Dialog. For making your reset on the more efficient way please follow the below instructions:
Check if your Dialog is connected to your Internet router (via an ethernet cable)
Check if the device you will use for Spark is on the correct Wifi network
Unplug your Dialog and Phantom from the electric outlet
Wait 30 secondes
Plug back your Dialog (first) and your Phantom(s)
Wait 30 secondes
Press 3 times quickly the bouton on the back of your Dialog (3 short press, the light of your Dialog will react for informing that the reset is starting)
Wait until your Dialog light stops blinking (it means end of the reset for your Dialog)
Press 3 times the back button of your Phantom (3 short press)
Wait about a minute until you hear the start sound of your Phantom(s) (if Phantom is not editing any sounds during 5 seconds, then please redo the steps 3, 4, 5, 6, 9 and 10 without touching your Dialog)
Launch Spark and follow instructions for making the setup
Note: If during the step 11, Spark is asking you to plug your Dialog, it means that your Dialog is not correctly connected to your router, or the device you are using with Spark is not connected to the right Wifi network.
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14-Jan-2016, 10:59
(This post was last modified: 14-Jan-2016, 11:01 by ragwo.)
The Phantom have an optical input, try using that input instead of the optical input on the Dialog and see if it helps. You enable the input in Spark. You can't bypass Dialog while playing with more than one Phantom.
Living room: Kii Three/BXT with Control.
Den: Tannoy Precision 8 iDP with TS112 iDP subwoofer.
In the cupboard, waiting for a sibling: 1st gen. Phantom Silver running DOS1
My Phantom Voyage
