Petition for Devialet

[audio_engr]

@ada

+1 ... Excellent !!

[PeppaPig]

+1

[mdconnelly]

Have you heard back from Devialet?

I got this response from Devialet Tech Support regarding continue supports for the Expert Line:


Thanks for taking the time to reach out to us here at Devialet. I hope you're well.

Devialet Expert will continue to be supported from a hardware perspective, that is, repair services will still be available. Software-wise, for Expert Pro there are no significant software issue or bugs detected for the past years, the user experience will continue to be good for the streaming services currently available.

Concerning future upgrades to the Expert line, there are no plans for any. There will be trade-in options for Expert and Expert Pro to Devialet Astra.

If you have any other questions or concerns please don't hesitate to get back to me,

Kindest,
Jake | Customer service & support Devialet

Has Devialet actually stated what trade-in options are from the Expert Pro line to the Astra?   Not that I'm even remotely considering it, but it would be interesting...

[ada]

Have you heard back from Devialet?

I got this response from Devialet Tech Support regarding continue supports for the Expert Line:


Thanks for taking the time to reach out to us here at Devialet. I hope you're well.

Devialet Expert will continue to be supported from a hardware perspective, that is, repair services will still be available. Software-wise, for Expert Pro there are no significant software issue or bugs detected for the past years, the user experience will continue to be good for the streaming services currently available.

Concerning future upgrades to the Expert line, there are no plans for any. There will be trade-in options for Expert and Expert Pro to Devialet Astra.

If you have any other questions or concerns please don't hesitate to get back to me,

Kindest,
Jake | Customer service & support Devialet

Has Devialet actually stated what trade-in options are from the Expert Pro line to the Astra?   Not that I'm even remotely considering it, but it would be interesting...

You can check the website to see the trade-in rates. If you have the devices under your account, they will popup in the checkout section automatically if you follow the trade-in. But yeah they give your a good discount on a downgrade

[Nygaardinc]

a 220 pro expert will give you a 20% discount, forget it!!!

[Delija]

Good joke :/

[sergii85]

I think everyone totally support this petition. This is a shame that with this class amplifire we don't even have an app now.
Thank you ada.

[DDarwin]

Hi All, I am in Darwin Australia and operate an Expert Pro 1000 driving Paradigm Persona 7Fs in a bi amp configuration. The sound quality is brilliant and I really love the Expert Pro which serves as HT for TV using bypass from the AVR, a Thorens TD 124DD TT, Oppo Universal Player (via RCA for SACD) and digital for CD, Roon via a Nucleus+ and reclocker andSonos (for fun but not used), all with 2 Expert remotes. I also have a Phantom in our main bedroom.

I’ve had the setup for a few years and it had worked flawlessly. Devialet have always been responsive to any technical requests.

I am about to upgrade by rear speakers to Paradigm Persona Bs and want to boost the power from my AVR. I was thinking of inserting a Musical Fidelity 550K Supercharger in line for each rear speakers (as I do for my centre channel). However, is a third Expert Pro an option, to drive both rear speakers?

I fully support the petition. Devialet did a great job with these amplifiers and it would be a shame to not see them maintained or developed. At this early stage the new amp doesn’t appear to be a real step forward. No doubt Devialet has genuine reasons for its chosen path and I would be very grateful to hear those reasons.

Merry Christmas all

[Axel]

Hi All, I am in Darwin Australia and operate an Expert Pro 1000 driving Paradigm Persona 7Fs in a bi amp configuration.  The sound quality is brilliant  and I really love the Expert Pro which serves as HT for TV using bypass from the AVR, a Thorens TD 124DD TT, Oppo Universal Player (via RCA for SACD) and digital for CD, Roon via a Nucleus+ and reclocker andSonos (for fun but not used), all with 2 Expert remotes. I also have a Phantom in our main bedroom.

I’ve had the setup for a few years and it had worked flawlessly. Devialet have always been responsive to any technical requests.

I am about to upgrade by rear speakers to Paradigm Persona Bs and want to boost the power from my AVR. I was thinking of inserting a Musical Fidelity 550K Supercharger in line for each rear speakers (as I do for my centre channel). However, is a third Expert Pro an option, to drive both rear speakers?

I fully support the petition.  Devialet did a great job with these amplifiers and it would be a shame to not see them maintained or developed. At this early stage the new amp doesn’t appear to be a real step forward. No doubt Devialet has genuine reasons for its chosen path and I would be very grateful to hear those reasons.

Merry Christmas all

Hi,
Welcome to DC and happy Christmas.
I’ve had my 440 Expert Pro setup for seven years now and love it. I’ve never been plagued with problems like some less fortunate. 
It would be a real shame if they couldn’t/wouldn’t fix them if they broke.