Petition for Devialet

[ada]

Have you heard back from Devialet?

I got this response from Devialet Tech Support regarding continue supports for the Expert Line:


Thanks for taking the time to reach out to us here at Devialet. I hope you're well.

Devialet Expert will continue to be supported from a hardware perspective, that is, repair services will still be available. Software-wise, for Expert Pro there are no significant software issue or bugs detected for the past years, the user experience will continue to be good for the streaming services currently available.

Concerning future upgrades to the Expert line, there are no plans for any. There will be trade-in options for Expert and Expert Pro to Devialet Astra.

If you have any other questions or concerns please don't hesitate to get back to me,

Kindest,
Jake | Customer service & support Devialet

Has Devialet actually stated what trade-in options are from the Expert Pro line to the Astra?   Not that I'm even remotely considering it, but it would be interesting...

You can check the website to see the trade-in rates. If you have the devices under your account, they will popup in the checkout section automatically if you follow the trade-in. But yeah they give your a good discount on a downgrade