Hi All. I purchased a pair of Silver Phantoms in December 2015 and they have worked as a stereo pair ever since. Last night, I was experiencing stereo dropout issues so I decided to perform the official reset procedure and re-pair them from scratch. Meaning, I unplugged both for 30 seconds, then plugged them back in. Once fully booted, I held their power buttons down until I heard the second sound per Devialet support. But the problem I have now is only one of the two Phantoms are seen by my wifi network. My wifi network is an Eero mesh. Both of these speakers have always been detected by my Eeros after a power cycle over the years until now.
I’ve restarted my Eero network in case there was some issue but that did not resolve the problem.
I’ve also tried the Devialet iOS app to detect the problem Silver but no luck.
The problem Silver is still reachable via Bluetooth and plays audio normally (luckily).
Is there a way to troubleshoot this further? Or, is this a known issue which indicates a failure of the wifi adapter within the silver?
Thank you for any help.
I’ve restarted my Eero network in case there was some issue but that did not resolve the problem.
I’ve also tried the Devialet iOS app to detect the problem Silver but no luck.
The problem Silver is still reachable via Bluetooth and plays audio normally (luckily).
Is there a way to troubleshoot this further? Or, is this a known issue which indicates a failure of the wifi adapter within the silver?
Thank you for any help.