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(30-Sep-2017, 12:38)Axel Wrote: There is a thread somewhere iirc, that shows you exactly how to disassemble the remote and clean the tracks. It is very simple to do.
Someone kindly posted the you tube link earlier in this thread.
I am waiting for the said screw driver to arrive

then its off to devialet if it does not work
Devialet 200 -- Roon Nucleus-- Sonus Faber Olympica 2 -- Tellurium Q Black Speaker Cables --
Chord Qutest -- Niimbus US5 Pro Headphone amp —HifiMan HEK, Abyss 1266TC
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How long does it normally take Devialet to respond to a support enquiry?
Last time I needed help it was very quick.
Devialet 200 -- Roon Nucleus-- Sonus Faber Olympica 2 -- Tellurium Q Black Speaker Cables --
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13-Oct-2017, 08:47
(This post was last modified: 13-Oct-2017, 09:43 by Womaz.)
Well I ordered a screwdriver off amazon and still await it’s arrival -)
I will try that first but I contacted Devialet 3 days ago to see what they suggest
Devialet 200 -- Roon Nucleus-- Sonus Faber Olympica 2 -- Tellurium Q Black Speaker Cables --
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The screwdriver arrived ;-) Followed the instructions above. It worked the first time I turned the wheel but then immediately stopped again......any ideas.
I have raised a support ticket with Devialet
Devialet 200 -- Roon Nucleus-- Sonus Faber Olympica 2 -- Tellurium Q Black Speaker Cables --
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Ok left it an hour and now its working ;-)
Thanks guys
Devialet 200 -- Roon Nucleus-- Sonus Faber Olympica 2 -- Tellurium Q Black Speaker Cables --
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(15-Oct-2017, 01:17)Axel Wrote: (14-Oct-2017, 17:21)Womaz Wrote: Ok left it an hour and now its working ;-)
Thanks guys
Perhaps what ever you cleaned it with needed to flash off. Did much crud come off when you cleaned it? Glad it’s working anyway. Long may it continue!
Not a thing come off......good news thought. Thanks for the tip.
Devialet 200 -- Roon Nucleus-- Sonus Faber Olympica 2 -- Tellurium Q Black Speaker Cables --
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Hello again. I will of course contact Dev support, but Hoping I may get a quicker response on here
The issue with my remote persisted so Devialet have replaced it.
I thought it would just work out of the box....oh how silly off me -) Do i have to use the cofigurator to set it up?
Where can I find guidance on this.
Any input appreciated
Devialet 200 -- Roon Nucleus-- Sonus Faber Olympica 2 -- Tellurium Q Black Speaker Cables --
Chord Qutest -- Niimbus US5 Pro Headphone amp —HifiMan HEK, Abyss 1266TC
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Please ignore my last message I just stood right next to the Devialet and tried it again, It now works.
Devialet 200 -- Roon Nucleus-- Sonus Faber Olympica 2 -- Tellurium Q Black Speaker Cables --
Chord Qutest -- Niimbus US5 Pro Headphone amp —HifiMan HEK, Abyss 1266TC
Newcastle upon Tyne, England