25-Dec-2025, 15:56
Thank you for telling me. 2020 I bought a Phantom Gold and a Remote 1. This Remote 1 allways had a delay. 2021 I wrote this to their support and they answered that this is not normal. They took back my Remote 1 and sent me a new Remote 2. This new Remote 2 worked all right without any delay and without that square animation until October 2025. Then I upgraded the Firmware and now the Remote 2 shows this delay.
I contacted the support again. They wrote that this is the new intended behaviour to save energy. Even though I told them about what they wrote 2021 they refuse to accept that this delay in not normal.
I habe 7 remotes at home. None of them has a delay. I told them I am disappointed. I don t use it any more.
I told them that they should have anounced the delay in the firmware update description.
I contacted the support again. They wrote that this is the new intended behaviour to save energy. Even though I told them about what they wrote 2021 they refuse to accept that this delay in not normal.
I habe 7 remotes at home. None of them has a delay. I told them I am disappointed. I don t use it any more.
I told them that they should have anounced the delay in the firmware update description.

