Something strange happened today!

[ChalleB]

After days of perfect experiences with the phantom something strange happened this afternoon:
while I was listening to music i heard a loud click! then the music stopped suddenly followed by a very loud hissing noise.
i had to pull the plug to stop it
After I replugged and relaunched spark it worked again
anyone else had this experience?

[Dvlt PhD]

What the Hell....

[angenet]

Hi
Never experienced that noise here... But will start monitoring...
You better check with Devialet support if they've come accross similar issue recently...
Good luck

[ChalleB]

have asked Devialet, will post their reply when I get it.

[Adams]

I bought a Silver Phantom today, listened to it for a few hours with no issues then it did the same thing as you mentioned. Music stopped half way through a song and started hissing like the sound you used to get years ago when the tv channels went offline overnight.

I fast forwarded the track and the hissing went away but the track then started pausing for a couple of seconds and starting again for no reason.

I was pretty happy with the Phantom up until the above issues started. Hopefully it is just a glitch that I don't hear from again.

[ChalleB]

Yes, that's the same for me, but it only happened once. Devialet did some online tests then asked me a few weeks later for me to send them the actual audio file, but unfortuntley I couldn´t remember which tune I was playing when it happened, so they couldn´t do any more about it. But since the first and only time i happened all has been great and the Phantom seems to sound better and better everyday

[Charlemagne]

After days of perfect experiences with the phantom something strange happened this afternoon:
while I was listening to music i heard a loud click! then the music stopped suddenly followed by a very loud hissing noise.
i had to pull the plug to stop it
After I replugged and relaunched spark it worked again
anyone else had this experience?

Well, it seems that the white noise virus has infected the Phantoms as well...

[Cosmosound]

After days of perfect experiences with the phantom something strange happened this afternoon:
while I was listening to music i heard a loud click! then the music stopped suddenly followed by a very loud hissing noise.
i had to pull the plug to stop it
After I replugged and relaunched spark it worked again
anyone else had this experience?

Probably a power voltage drop?