Spark doesn't update firmware Phantom
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Spark doesn't update firmware Phantom
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05-Dec-2016, 09:29
Hi,
My phantom Silver are on DOS1.7 isn't spark supposed to detect and install new firmware? Why then does Spark see new updates for itself, but it doesn't see the new firmware for the Silvers? Any help would be welcome  Geert. 
05-Dec-2016, 09:52
(05-Dec-2016, 09:29)ghuinink Wrote: Hi,Try to reset your Phantom, I will probably do the trick.
Living room: Sigberg Audio Manta/10D subs, MiniDSP SHD.
Den: Tannoy Precision 8 iDP/TS112 iDP sub, MiniDSP SHD Studio. In the cupboard: Some bits and pieces of a Phantom Silver 1. gen. My Phantom Voyage
05-Dec-2016, 10:04
(05-Dec-2016, 09:52)ragwo Wrote:(05-Dec-2016, 09:29)ghuinink Wrote: Hi,Try to reset your Phantom, I will probably do the trick. A complete factory reset is the best thing to do!
05-Dec-2016, 11:04
Do you mean the "erase setup" from the spark settings menu?
I did that a few times already. Or is there a deeper factory reset possible?
Unplug the Phantom, wait for 30 sec, plug in, wait for 30 sec, press the button on the back x3, wait until the space sounds starts and do the setup procedure again.
Living room: Sigberg Audio Manta/10D subs, MiniDSP SHD.
Den: Tannoy Precision 8 iDP/TS112 iDP sub, MiniDSP SHD Studio. In the cupboard: Some bits and pieces of a Phantom Silver 1. gen. My Phantom Voyage
05-Dec-2016, 12:57
I did that, nothing changed....
Then i did the 4 x on/off Dialog reset.... that worked... now the dialog is 1.9 firmware When i did the setup again it warned me the phantoms and the dialog are not the same firmware, but i still didn't get the update message in Spark. phantoms are still 1.7 (05-Dec-2016, 12:57)ghuinink Wrote: I did that, nothing changed.... You must do the complete factory reset: https://help.devialet.com/hc/en-us/artic...nd-Dialog- And excactly like this
05-Dec-2016, 15:56
That totally worked !! Finally
There are too many different reset procedures with these devices. Many thanks !! |
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