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Two remotes and two Expert Pro problem
#1
Hello!

I have an Devialet Expert Pro 250 that drives my front speakers.
Now I have added an additional Expert Pro 140 for my rear speakers (Quadraphonic setup).
The problem now is, that for example the remote of the 250 sometimes also controls the 140 which is not what I want.

Both Expert Pro and the remote controls have a distance of aprox. one metre.
The operation manual descibes, that to pair a remote with the amplifier one should bring the remote to close proximity to the amp and then press a button or operate the volume control.
So it could be the case that my amplifier repairs with the wrong remote because of the short distance.

Has someone experienced a similar problem? Is there a way to avoid this by some configuration setting?

Regards,
Thomas
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#2
(10-Jul-2019, 20:25)oelli Wrote: Hello!

I have an Devialet Expert Pro 250 that drives my front speakers.
Now I have added an additional Expert Pro 140 for my rear speakers (Quadraphonic setup).
The problem now is, that for example the remote of the 250 sometimes also controls the 140 which is not what I want.

Both Expert Pro and the remote controls have a distance of aprox. one metre.
The operation manual descibes, that to pair a remote with the amplifier one should bring the remote to close proximity to the amp and then press a button or operate the volume control.
So it could be the case that my amplifier repairs with the wrong remote because of the short distance.

Has someone experienced a similar problem? Is there a way to avoid this by some configuration setting?

Regards,
Thomas

OK, how about leaving one amplifier powered on and pairing the appropriate remote.
Then, repeating the procedure but with the other amplifier and remote.
Kit: Oppo BDP-103EU (Vanity HD board mod), Sky+HD, Dell laptop tuned with Audiophile Optimizer 3.0 and running EQ software (Voxengo Curve), laptop input via miniDSP UDIO-8; output via RME Digiface. Watch: Panasonic PT-AT6000E, Panasonic TX-L55ET61B. Listen: Devialet Gold Phantom fronts and sides in Direct Optical mode.
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#3
Post deleted, Laura gave better info.
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#4
I have had this problem and it's a total pain! So firstly in the configurator make sure that for each amplifier the remote count is set to 1 and no more, otherwise both remotes will pair to both amplifiers. Completely power off both amplifiers, by pulling the power leads out or turning off at the wall. Turn on one amplifier and ensure that the other is left powered off. Place the remote control on top of the amp in the middle at the back where the rear cover meets the main body. turn the volume control until the display lights indicating that it is paired. Now power off at the front panel. Repeat the procedure for the second amplifier and hopefully each of your amps will now be locked to their respective single remotes. Power each back on and see if it works whilst keeping the remotes a good distance from the amps. I had to do this procedure multiple times but eventually they paired correctly. I think the problem is when you have two amps close together, in my case they are about 6 inches apart so it is a challenge to get them paired properly.
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#5
(12-Jul-2019, 17:50)Laura Wrote: I have had this problem and it's a total pain! So firstly in the configurator make sure that for each amplifier the remote count is set to 1 and no more, otherwise both remotes will pair to both amplifiers. Completely power off both amplifiers, by pulling the power leads out or turning off at the wall. Turn on one amplifier and ensure that the other is left powered off. Place the remote control on top of the amp in the middle at the back where the rear cover meets the main body. turn the volume control until the display lights indicating that it is paired. Now power off at the front panel. Repeat the procedure for the second amplifier and hopefully each of your amps will now be locked to their respective single remotes. Power each back on and see if it works whilst keeping the remotes a good distance from the amps. I had to do this procedure multiple times but eventually they paired correctly. I think the problem is when you have two amps close together, in my case they are about 6 inches apart so it is a challenge to get them paired properly.
Thank you for your explanation. I will try this out.
Interestingly only the remote of the 250 also affects the Expert 140 never the other way around.
I have my amps in the same shelf. I found out the biggest problem is when the remotes are in near distance to the amps. If I put the problematic 250 remote farther away from the Expert 140 then it seems to work.
I think the Expert 140 always repairs with the 250 remote when it is to close.

I try your prcedure if this will lock the remotes to the amps.
I also contacted Devialet with the problem. They forwarded the case to a technican. If I got an answer or found a solution I will report it here.
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