02-May-2020, 04:05
Anyone else having their housing split? I have been super gentle with them too! Sound is unaffected, but still...
[attachment=4079]
Aaron
[attachment=4079]
Aaron
(04-May-2020, 06:34)RMK Wrote: [ -> ]The reactor is made in 2 halves I think. Has this only just happened?
Could be a bit of a paint defect or misaligned shells.
If it bothers you try sending some images to devialet and get a refund. Is it just that one?
My white ones had a small seam down the middle too.
(04-May-2020, 14:29)Charcharius Wrote: [ -> ]Thanks guys. The design of the Reactors is such that the seam down the middle of the Premiers is not present. I’d bet this line is part of a thinning of the plastic to accommodate the controls, made worse by the hole where the LED is positioned. I haven’t inspected a white Reactor to see if this plastic is different, but as Massi writes, I’m sure the construction is otherwise identical.
It is subtle, but outside of the formed crack is what appears to be strain (ie. before the crack forms) and I don’t have extended warranty, so...
I did reach out to Devialet Support and they are trying to help me out.
(04-May-2020, 20:16)Silvertouran Wrote: [ -> ]Those videos are of the larger Phantoms. The Reactors are built differently. My white one has no seam running along the middle.
(04-May-2020, 22:34)massi.rav Wrote: [ -> ]I am not sure if this is true for all the blacks, but plastics might have been assembled in a different way.Completely agree with this. I think the white plastic seems to be thicker/more robust than the black based on what I recall when cross-shopping the Premiers. Would you agree? Maybe the Reactor white plastic is altogether different.
(04-May-2020, 23:38)Charcharius Wrote: [ -> ](04-May-2020, 22:34)massi.rav Wrote: [ -> ]I am not sure if this is true for all the blacks, but plastics might have been assembled in a different way.Completely agree with this. I think the white plastic seems to be thicker/more robust than the black based on what I recall when cross-shopping the Premiers. Would you agree? Maybe the Reactor white plastic is altogether different.
Regardless, I'll keep this forum in the loop as this gets resolved.