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I have recently sold my D200 and the new owner wants me to deregister it, how do I do this? No help on Dev web site, I can see how to add a product but not delete one. Can anyone help?
[size=x-small]Phantom Golds, Yamaha WXC 50
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(30-Aug-2017, 19:47)misterpete Wrote: I have recently sold my D200 and the new owner wants me to deregister it, how do I do this? No help on Dev web site, I can see how to add a product but not delete one. Can anyone help?
Have you tried emailing Devialet?
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31-Aug-2017, 09:12
(This post was last modified: 31-Aug-2017, 09:16 by ogs.)
(30-Aug-2017, 19:47)misterpete Wrote: I have recently sold my D200 and the new owner wants me to deregister it, how do I do this? No help on Dev web site, I can see how to add a product but not delete one. Can anyone help?
I asked Devialet support about this back in February. I got this answer from them:
1: The warranty is transferable. Just delete the amplifier (serial number) from your online account, so that the new user can register it in his account.
EDIT: they may have changed this in their new web lay out. I have not checked after the change.
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Thanks for the advice guys, things must have changed because I can't see a way of deleting a device, there is just the option to add another. I will mail Devialet.
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