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I’m in dialog with them. Sent them a video. They asked for more logs. Will report back here with any news.
Devialet Phantom Gold Duo | Devialet Phantom Reactor 600 Duo | 2x New Devialet Remote | 4x HiFiBerry RAAT endpoints & low-cost passive speakers — Roon Lifetime
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Need to reset my Phantom Golds a couple of times every day...frustration level just increasing...
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Sorry to hear that some have issues. Mine (2x Phantom White w/o Airplay plus Dialog with Airplay) worked reasonably well with 2.8.5 (occasional self-reboot of one of the speakers). Update to 2.9.0 went smooth and I have no issues so far. Using Dialog (wired to Router and Mac Mini) with Wireless/PLC to Phantoms (Synced with each other via PLC) mainly streaming UPnP and occasionally Airplay. Enjoying very much the increase in power and fidelity by DOS 2. Was definitely worth the upgrade for me.
Innuos Zen Mini MK3 with LPSU -> (Ethernet / Audioquest Optical) -> 2x Phantom I Gold
Pro-Ject Carbon Debut Esprit Turntable with Ortofon Red -> (Cinch/RCA) Musical Fidelity Merlin -> (AudioQuest Optical) to Phantom
Master & Dynamics MH40, Audeze Sine, AudioQuest Dragonfly Red; Remote Control via macOS and iOS devices (Devialet App / Innuos Sense / Airplay)
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With 2.9.0 I have distinctly worse stability that 2.8.3. The speakers regularly (within an hour of use) disappear and have to be reset. Very frustrating. I've had such hopes for the new firmware.
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14-Feb-2020, 14:08
(This post was last modified: 14-Feb-2020, 14:08 by Castle.)
Same problems for me with the same setup as Mhuusko
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14-Feb-2020, 16:44
(This post was last modified: 14-Feb-2020, 16:44 by DesertEagleAZ.)
I can only recommend to send a bug report to Devialet. Go to the Devialet App, hit the gear icon, "Help", "Report a Problem". Describe your issue and add your email address. Hit send. An indicator will appear in the upper right. It takes around 5 minutes to gather all the logs and send them to Devialet, don't close the app in that time.
I've been able to send info to Devialet like this and the devs seem to be looking actively at my issues with garbled/dropped sound.
Devialet Phantom Gold Duo | Devialet Phantom Reactor 600 Duo | 2x New Devialet Remote | 4x HiFiBerry RAAT endpoints & low-cost passive speakers — Roon Lifetime
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Oddly, I did another reset of everything and suddenly the Devialet software indicated it was doing another firmware update. However, the firmware version at the end was exactly the same (2.9.0). However, after that it seems to work consistently!
Very strange, but I’m happy it’s working again.