25-Oct-2024, 08:43
(25-Oct-2024, 08:04)Eoin Wrote: Long time browser of this forum, I felt the need to register and express my point of view.
Like many here, I followed an upgrade path, 120 to 220 Pro CI, then added another 220 Pro CI.
The Devialet promise of future evolution and future proof technology was not delivered, but rather Devialet chose to abandon further development in favour of their speaker systems and sound bar.
I guess I can add Devialet to the list of Companies, politicians or other entities who think not delivering on promises in the 21st century is acceptable. Well for me as a customer, it certainly is not and I’ll use the only option open to me … to cease to support the brand with any future purchase.
Devialet, I hope you read this, you’ve lost your way and in doing so, you’ve lost me as a future upgrade customer and I’m not alone.
Looks like there will be plenty of expert systems available with little or no resale value in the future … who’s going to trust Devialet with another “investment” when the company already has let us down with broken promises.
I do have to make one thing clear though. They have always been very good to their customers when it comes to warranty cases. My O'dA was well over its warranty time (at least a year) and when the display needed fixing, they paid for boxes to be sent to me, the the return to Paris and home to me again. I received a bill of cost that was over US$2000 and they didn't charge me a cent.
Lifetime Roon, Mac mini, int. SSD, ext. HDD, tv as monitor, key board and track pad on bean bag as remote,Devialet 200, Od'A #097, Blue jeans speaker cable,
Dynaudio C1 MkII.
Jim Smith's GBS.
Northern NSW Australia.
Dynaudio C1 MkII.
Jim Smith's GBS.
Northern NSW Australia.
