USB Port Not Operational

[AdamEOS]

I think your best option is to talk to Devialet about the USB port. The inputs on Devialet share a common board and are digitally managed to switch between them based on inputs from the remote. If the USB port is not working while the others do, it could just be a problem with the port itself.

Regarding the case piece, when I previously talked to Devialet about maintenance or replacement, the only thing they offered was to put my Expert into a completely new case. However, I didn't like the color and matte finish of the new Experts, so I declined.

I hope this helps.

Hi ada,

Thanks for your insight. I suspected as much. I will reach out to Devialet tech support. May i ask what the price is for the new case they offered?