Hi Longenus,
I would recommend trying a hard reset on the Phantom first. Have your Ethernet plugged into Phantom before you start. Once that's done do the reset by rapidly pressing the button on the back 3 times in a row until Phantom's woofers move and it makes a distinct click sound. After this wait for it to restart and play it's boot sound.
Go to the Spark app on your phone or PC (if it's already running, completely close it and reopen it) and configure Phantom as it says in the app. Hopefully this will work for you. If it doesn't, do the same thing again but try Wi-Fi instead.
If it still doesn't work then maybe there is a problem with your Phantom but usually that is not the case. I suspect once you get it hooked up it will have a Firmware update to download and install so I'm certain however you initial set it up it will fix any issues with other setup methods.
If you have managed to get it working at all so far in a temporary location, I think you said directly into the router?, I would suggest setting it completely up and checking to see in the Spark app if there are any firmware updates available. If so, do them, then go and set the Phantom up in your desired place.
Let me know if it helps!
I would recommend trying a hard reset on the Phantom first. Have your Ethernet plugged into Phantom before you start. Once that's done do the reset by rapidly pressing the button on the back 3 times in a row until Phantom's woofers move and it makes a distinct click sound. After this wait for it to restart and play it's boot sound.
Go to the Spark app on your phone or PC (if it's already running, completely close it and reopen it) and configure Phantom as it says in the app. Hopefully this will work for you. If it doesn't, do the same thing again but try Wi-Fi instead.
If it still doesn't work then maybe there is a problem with your Phantom but usually that is not the case. I suspect once you get it hooked up it will have a Firmware update to download and install so I'm certain however you initial set it up it will fix any issues with other setup methods.
If you have managed to get it working at all so far in a temporary location, I think you said directly into the router?, I would suggest setting it completely up and checking to see in the Spark app if there are any firmware updates available. If so, do them, then go and set the Phantom up in your desired place.
Let me know if it helps!
Devialet Phantom (White)
