19-Jul-2017, 18:33
(This post was last modified: 19-Jul-2017, 18:34 by disarmamant.)
Update on the 4098 over voltage fault.
I have been having the same problem on my 220 Pro. It's happened about five times now and I raised a ticket with Devialet who suggested I try different power cords and different power outlets, and even suggested I tried it in a friends house.
After having the same fault again last night I contacted them again and got the following reply:-
Océane (Devialet)
Jul 19, 10:24 CEST
I have some news !
This issue means internal voltage.
And i just got confirmation this is a bug that our engineers know It will be solved in a futur update of the firmware.
Probably around this autumn.
Best regards,
Océane | Customer service & support Devialet
I have been having the same problem on my 220 Pro. It's happened about five times now and I raised a ticket with Devialet who suggested I try different power cords and different power outlets, and even suggested I tried it in a friends house.
After having the same fault again last night I contacted them again and got the following reply:-
Océane (Devialet)
Jul 19, 10:24 CEST
I have some news !
This issue means internal voltage.
And i just got confirmation this is a bug that our engineers know It will be solved in a futur update of the firmware.
Probably around this autumn.
Best regards,
Océane | Customer service & support Devialet
Roon Rock, Devialet 220 pro CI, Palmer 2.5 Turntable, AT OC9MLii, Classic Audio MC Pro Phono and Harbeth SHL5 Plus