Devialet and Obsolescence?

[ZincAlloy]

I've been a Devialet Expert owner now for 10 months.   I love my 200, but I'll admit to becoming a bit disillusioned with the company.   They created a product with the intent to continue to support and improve it through firmware and software improvements.  That commitment played a part in my purchase decision.  Was it just marketing-speak?  Over the course of this last year, all I've seen is heavy focus on their new speakers with no apparent effort to address real issues from existing customers (e.g... AIR). Contacting support yielded some very polite messages but absolutely no results nor insight.

When I bought the 200, I felt certain I would pick up a companion to make it a 400 within a year as finances became available.   Now I'm on the fence about that decision...

I want to believe in Devialet the company as much as I do their product, but they're not making it easy.  I'm hoping the next few months will turn that perception around.

I'm in the same boat. I bought my D200 in January 2014 and the Dialog (still in its box) in December of that year.  I confess that I've given up waiting for any meaningful streaming solution for the Expert.  Have decided to cut my losses, and am currently awaiting demo of Kii Audio 3 - which will replace the D200 and speakers.  I really hope that Devialet doesn't go the way of Slim Devices - an amazing engineering company with a truly innovative product,  re-funded by VCs - who then focus purely on the P&L and their exit strategy.