23-Feb-2017, 15:05
(23-Feb-2017, 14:17)mdconnelly Wrote: The risk Devialet runs (or is it their hope?) is that some of us may no longer own an Expert by then. Will "the promise of a free OS/streamer board" be transferrable to the next owner?
What I can't figure out is why they even bothered promising the new board free to upgraders and new owners. Given the total lack of information about it, it's hard to imagine many customers made their decision to buy or upgrade based on it. But certainly, delays and lack of information will just further alienate Devialet's existing customer base.
Yesterday I got this answer from Devialet re.:transfer of warranty and the streamer board:
<snip>
The warranty is transferable. Just delete the amplifier (serial number) from your online account
The streamer board will most probably be added in France again.
Because you did the upgrade order, you are the one to receive the os availability emails and such.
</snip>
Best regards,
Océane | Customer service & support Devialet
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Devialetless!
Roon, ROCK/Audiolense XO/Music on NAS/EtherRegen/RoPieee/USPCB/ISORegen/USPCB/Sound Devices USBPre2/Tannoy GOLD 8
250 Pro CI, MicroRendu(1.4), Mutec MC-3+USB
Devialetless!
Roon, ROCK/Audiolense XO/Music on NAS/EtherRegen/RoPieee/USPCB/ISORegen/USPCB/Sound Devices USBPre2/Tannoy GOLD 8
250 Pro CI, MicroRendu(1.4), Mutec MC-3+USB