23-Nov-2018, 09:18
(21-Nov-2018, 23:13)AudioMan Wrote: Things have been extremely busy since the opening of the store but I wanted to let everyone know we got everything working for the most part over the ethernet runs. However, we're experiencing consistent disconnects where the music suddenly stops. I am using Spotify connect to control my playlist. When I notice the music stops, I open Spotify and find that it has disconnected from the device and will no longer see it until I open the Spark app. Once I successfully open the Spark app, Spotify can the recognize/find my device which I then reconnect and play for however long it will let me before suddenly stopping again. At that point, I have to go through this whole process again while my guests are subject to a sub-par stop and go music experience. The Dialog is on its own separate network (not exactly sure how my IT guy configured it), all I know is I have my Primary network, a Guest network, and a Devailet network which the dialog is on. I'm not sure where the problem lies as my other networks seem to be fine consistently supporting my POS, computers, etc. I have performed a couple reboots (unplug for 10 sec and plug back in) on the Dialog which seem to help temporarily. Any ideas??
Mounted and ready:
http://gdurl.com/BJuH
Sounds like the issue you are having is a Dialog problem. Dialog not close enough, distance wise, to your speakers. Or objects in between the signal from Dialog to speakers. I had my Dialog in the same cabinet as my router and it would not work unless the cabinet door was open so the units would "visually" see each other.
