20-Dec-2018, 16:07
Freddie77
Have you had a reply from Devialet help?
I had this problem some time ago and was (eventually) told by them that my online account was corrupted, which was causing the problem with the config files.
I was advised to log into the Devialet site using Chrome and create an 'anonymous' configuration - you will have to delete the chrome cache or it will recognise you and automatically log you into your own account.
Don't forget that although you may have enabled 'chaining' the trigger connection will only appear in the configurator when you make one of the 'slave' inputs active.
Other than that, are you using two SD cards, one for 'slave' and one for 'master' - and following Pim's advice to the letter - especially formatting the cards? I found that unless an absolutely clean card - for formatting and configuration - is used then the inevitable outcome is a wish to bang your head (or Devialet) against the wall.
Good luck, you will get there.
Have you had a reply from Devialet help?
I had this problem some time ago and was (eventually) told by them that my online account was corrupted, which was causing the problem with the config files.
I was advised to log into the Devialet site using Chrome and create an 'anonymous' configuration - you will have to delete the chrome cache or it will recognise you and automatically log you into your own account.
Don't forget that although you may have enabled 'chaining' the trigger connection will only appear in the configurator when you make one of the 'slave' inputs active.
Other than that, are you using two SD cards, one for 'slave' and one for 'master' - and following Pim's advice to the letter - especially formatting the cards? I found that unless an absolutely clean card - for formatting and configuration - is used then the inevitable outcome is a wish to bang your head (or Devialet) against the wall.
Good luck, you will get there.
